FAQ

                                          FREQUENTLY ASKED QUESTIONS

When will I get the items I ordered?

Please see our shipping section for more specific information.

Can I track my order?

Yes, you will receive a n email with a tracking number after you place your order.

Do you offer refunds?

Please see our return and refunds section for more specific information.

Do you ship internationally?

At this time, we do not ship internationally.

Are your products hypoallergenic?

Yes, our products are hypoallergenic.

Does your jewelry have nickel?

Our products are free of harmful chemicals such as nickel, cadmium or lead.

What is gold-filled jewelry?

Gold filled jewelry is an excellent option to get a product of excellent quality at prices much lower than solid gold jewelry.  It contains a thicker layer of actual karat gold than gold plated jewelry, and therefore lasts longer.

Any other questions?

Please email us at: support@jewelsriver.com